[Fix] 7 Some Common Problems with Amazon Alexa

What Exactly Happens?

While using Alexa, it may become quite frustrating when you know that the device is based on your voice commands. Other devices like this are Amazon Echo.

The device may stop in between or some other issue may arrive. Let us look at some possible issues.

Here Are Some Flaws In Alexa

1. Alexa is not working for finding smart devices

When Alexa faces issues while finding your smart home device, the thing you need to do is to make sure that your device is compatible with Alexa.

The next step is to check the Alexa app.
Next, check whether you can connect the device with Alexa or not.
After all, restart your device by unplugging it and then plugging it back in. Doing so will restart the connection and allow you to find your device by using Alexa.
The last resort is to reset your device but before that make sure that all your other possibilities are tested.

2. Music is not streaming properly by Alexa

This problem arises when the wi-fi is bad or issues related to bandwidth.

You can try loading the website on your phone to see if you are having slow loading times. If it takes time, then the problem is with your router.
While downloading if your movie or game takes much data, then the problem could be related to your router.
If you are using Spotify, then try disconnecting this music service by opening the app.

3. Alexa Wi-fi stopped working

Usually, the device will start an orange-red light when the wi-fi stops working. Also, the device will not be able to hear your commands.

It is better to use another device for testing the internet. So the problem may be with either Alexa or your internet.
You can even consider resetting your router or Alexa device to see if it can help you with getting back to connection.
It is quite possible that your device has gone out of the range of the wi-fi.

Lastly, you can bring Alexa close to the router and test the connection by moving it.

Check Also – Amazon CloudFront Reviews

4. Alexa is not responding to your voice

It is simply that sometimes Alexa may not be able to hear your voice because of some other machine. If your dishwasher or vacuum cleaner, then try using Alexa some other time.

You can also consider running a vocal test with Alexa for increasing its familiarity with your voice.

Open the app and select settings within your profile.
Then you need to select Manage which is next to voice.
Lastly, you need to choose match voice profiles.

The above steps are going to start the voice training feature and the device will prompt you to say 25 different phrases at a normal distance from it.

After the completion of the prompt, the device will be able to understand your pronunciation and personalize your experience.

5. Accidental triggering of Alexa

When the device will assume that it is listening to its own name, then it will turn on accidentally and interrupt whenever.

The main reason behind this is either your friends or TV has said a phrase that sounds similar to the device.
For fixing this, you need to change the wake phrase to the less common word.
The device will also respond if you will ask why it performed a specific action.

6. Playing music on the wrong speaker

With the help of Alexa’s multi-room audio feature, you can play music from an echo device by giving the right command. The problem comes when Alexa chose the wrong speaker and you hear music playing from another room.

For fixing this, you need to make use of the app for grouping your devices together.
The above is going to allow Alexa to make intelligent decisions like playing only the speaker of the drawing-room.
Proper naming of your speakers can help you to make it easier to play the right speaker.
You can simply say Alexa to play music in the bedroom.

7. Alexa voice call doesn’t work

If you are unable to make voice calls, then it is better to see if you have the right information because with the wrong information Alexa can’t make calls.