How LogMeIn Central Has Become The Best Remote Access Solution For SMBs?

Introduction

What is LogMeIn Central? It is a cloud-hosted remote endpoint management software that allows administrators and other users to remotely monitor, manage, and secure their monitors and other IT infrastructure.

The user can manage through a centralized dashboard of the remote access software for tech support. This also makes sure that systems are up-to-date and routine tasks are completed automatically.

The advent of this software has made it easy to get connected to other machines without much complex setup.

Let’s explore more about it!

Who Uses?

This remote desktop software is popular among small and medium businesses and can be used across different industries.

They use it for the following reasons.

Internal IT Team

This software provides technical support that helps in organizing teams with reliable and secure endpoint management. Inventory reports provide better management and software updates.

Managed service providers

With this software, you can meet the needs of MSPs and an organization with computer and user grouping can improve customer satisfaction.

Customer support

It has the potential to resolve customer issues. Some of the sectors that make use of LogMeIn are:

• Software and IT industry
• Healthcare providers
• Real estate
• Insurance

Key Features Of LogMeIn Central

The core features of this remote software include:

• Remote access, monitoring, and control

You can have access to any machine anywhere and can resolve issues.

• Seamless remote control
• Unlimited team members
• Cloud storage for secure sharing
• Multi-monitor display
• Keyboard locking
• Screen blanking

• Endpoint and patch management

You can control, track, and update your workload and other IT assets from a centralized location. Moreover, you can use patches to close vulnerabilities with the help of updates and protect business tools.

• Monitors in real-time for critical issues
• Antivirus monitoring
• Automated task management
• File transfer
• Customized reports for activities
• Host preference packages

Pros and Cons of LogMeIn Central

This remote device management system has sets of unique functionalities and drawbacks. The list is here:

Pros

• Centralized access point for asset management, hardware and software inventory, and advanced reporting.
• One can easily identify which software is installed on the remote machine for better security.
• Optimized allocation of resources by automating routine tasks.
• Protection for endpoint infrastructure with updates for Windows and other applications.
• Applying changes to the computer like the addition of new policies for access control.

Cons

• Requires constant internet access to work

Why It Is The Best Remote Access Desktop Software?

The best part is that this software meets the need of small and medium businesses effectively.

Saves time and money

It offers a secure and reliable way to connect to remote systems and ensures that business teams can collaborate with teams from anywhere.

This allows businesses to offer immediate support to customers, without involving any complex setup. Being a cloud-hosted software, it makes businesses pay for only their requirement.

Better data security

With this software, users can manage antivirus or can leverage the built-in antivirus. Furthermore, its network monitoring feature allows users to arrange their devices into groups for controlling permissions.

It is easy to ensure security by making use of features like two-factor authentication, detection, and reporting critical issues. Automatic patch updates are another protective layer.

Automation of routine tasks

With various tools of LogMeIn, businesses can focus on automation, machine maintenance, and delivery of tasks for multiple systems.

By automation of mundane tasks, businesses need not hire extra employees and teams can focus on important project aspects.

Work on the go

Team members can monitor system information on their mobile phones like CPU and memory usage, OS version, last boot time, and many more things.

They can simply take screenshots of the main monitor and perform tasks like rebooting or shutting down a system. With the help of the management system of the software, users can troubleshoot issues to any computer.

24*7 support

Above all other features, the best thing is that it provides videos and tutorials for users to understand all the functions. The support team offers various resources to businesses.

For example, a user can troubleshoot any issue related to getting started, adding users, creating custom tasks, and providing remote device management service.

Conclusion

All in all, LogMeIn Central is a remote software for IT support, which makes it ideal for small businesses. It puts on the table easy-to-use features for them, which suits their budget and requirement.

 Adding more to it, we would like to inform you that it is simple to get started and streamline the management of all IT assets.

Being a remote control software, it reduces the workload of employees. Thereby making a win-win situation as the customers get satisfied with remote assistance and employees can focus on more important tasks.

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